Shipping

All Orders are subject to availability.
Delivery costs are calculated at checkout and start from £2.50 for small items. 
Shipping times are approximate (3-5 working days), you will receive a shipping confirmation email when your order has been shipped with the tracking information.
Our parcels are sent via Royal Mail 2nd Class Signed for Service and in some cases require a signature.
**Please note Royal Mail are experiencing delays due to the current situation and whilst we do everything we can to dispatch your order efficiently, we are not responsible once your parcel has been handed over to Royal Mail** 
Please do not email us about your parcel until ten working days have passed.  
Orders placed before 2pm will be dispatched that day.
Orders placed after 2pm will be dispatched the next day.
Orders placed after 2pm on Friday will be dispatched on the following Monday.

International Delivery
(Royal Mail International Standard - Allow up to 12 Working days)
Ireland from £5.00
Rest of World from £7.50
Tracking details are sent via the confirmation of dispatch email. **Please note that mailing companies throughout the world are experiencing delays due to the ongoing pandemic**
Please do not email us about your parcel until 20 working days have passed. 

Click & Collect
Our Click & Collect service resumed on 8th March 2020. Orders can be collected anytime during business opening hours, please do not come to collect your order until you have received the "ready for pick up" email or notification. Orders not collected within 10 working days will be cancelled and a refund issued. Please note this service is currently only available at our Enniskillen store as this is where our website warehouse is based. 

 

BREXIT UPDATE

Due to Brexit, there are some changes with regards to how goods are shipped throughout the UK, Ireland and across the European Union. We are based in Northern Ireland. 

The Northern Ireland Protocol means that we are able to send items throughout the UK, Ireland and to other EU regions without the need for declarations or customs charges.